Privacy policy
Privacy Policy
This Privacy Policy describes how Lunec (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our store.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse, we also collect information about:
- Pages you view
- Products you look at
- What websites or search terms referred you
Information You Provide
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information
- Email address
- Phone number
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you
- Screen orders for risk or fraud
- Provide marketing and promotional content (if you opt in)
- Improve and optimise our website
Sharing Your Information
We share your information with trusted third parties to help us operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping providers
We may also share information to comply with laws or protect our rights.
Cookies
We use cookies to:
- Keep track of your cart
- Improve your browsing experience
- Analyse website traffic
You can disable cookies in your browser settings if you prefer.
Your Rights
If you are an Australian resident, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data
Data Retention
We keep your order information for our records unless you request deletion.
Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons.
Contact Us
For more information about our privacy practices, or if you have questions, contact us at:
ShopLunec@gmail.com